Cyber Security Engineer Resume Example. ), Provide Level 1, 2 and Level 3 technical support to Experian clients, Resolve client incidents based on mutually agreed upon SLA, severity and priority, Meet or exceed SLA requirements of customers, Quickly reply to client specific queries regarding issues, Able to test and replicate issue with trace cause of the problem, Isolate client specific issues and server specific problems, Support, patch and upgrade various CRM and eCommerce applications, Participate in client meetings to advise where necessary, Maintain Issue and Incident Knowledgebase, Provide client specific application training where necessary, Generate quarterly health reviews and advise clients, Understanding of the CRM - Customer Relations Management industry a plus, Advanced knowledge of providing guidance to a regulated company, Advanced knowledge of federal and state laws and regulations, and industry self-regulatory codes, Advanced knowledge of desktop and server security applications, Advanced knowledge of industry practices in assigned product area, Advanced project management and organizational skills, Advanced communication skills in working with regulators to responding to regulatory requests from Regulatory Examiners, Maintain professional and cordial relationship with clients, Able to work with internal and external teams on a regular basis, Excellent communication (oral, written and electronic), Willing to take ownership, Good team player, Application Design Fundamentals, Testing, Debugging, Ability to identify issues related to infrastructure, application, database etc, Database, SQL understanding and able to write DB queries, System configuration management using standard industry tools like Arcsight, Experience in Network and Firewall administration, Experience using security incident and events monitoring systems, Understanding of TCP/IP Networking including basic UNIX system level network troubleshooting skills, Knowledge of various remote connection methods, RDP, Putty, Telnet, SSH, SFTP, Experience in managing KVM Hypervisors and provisioning Cloud servers, Excellent troubleshooting and diagnosis skills, Investigate and determine extend of cyber security incidents and vulnerabilities, Participate and perform systems testing and configuration, as well as perform validation of secure systems, Perform cyber security operations tasks associated with maintaining up to date agents for all end-point security products on workstations and servers, Write and maintain engineering documentation including architectures, designs, concepts of operations, and standard operating procedures, Act as tier 3 problem resolution support for network and endpoint security systems, Test and deploy patches and hotfixes to various network and endpoint security solutions, A minimum of a Bachelor’s degree coupled with 4+ years Information Technology related experience; Additional years of experience in IT systems administration or Cyber Security will be considered in lieu of a Bachelor's degree, Undergraduate degree in Cyber security and/or equivalent experience, Five (5) or more years of experience providing technical leadership and operational support for complex enterprise security projects/programs for large enterprise organizations, Three (3) or more years of experience in network/security architecture, engineering, and technical oversight for large enterprise systems, Ability to identify and mitigate Cyber security risks, Ability to communicate complex Cyber security concepts to both technical and non-technical resources, Demonstrated knowledge or hands-on experience with security platform policy management in multiple security platforms, Understanding business and technical requirements from the rest of Cyber Defense, Creating detection content to meet Cyber Defense requirements, Continually maturing existing technology to meet new security challenges, Serve as technical lead and point of contact for all matters concerning the assigned technology, Work as part of Cyber Defense to gather business and technical requirements and ensuring those requirements are met through process and technology, Determine how best to implement detection rules by defining monitoring use cases, Lead the development of the specific content necessary to meet the organization’s security operations goals, to include: the formation of content-specific queries, templates, reports, rules, alerts, dashboards, and workflows, Work with Operations teams to architect the installation, configuration, and technical administration of security technologies, Integrate data and event feeds within security solutions, Bachelor’s degree in Information Security, Computer Science, Information Systems, or equivalent work experience, 3-5 years working within the information security field, with emphasis on security engineering, security operations, incident management, intrusion detection, and/or security event analysis, 3+ years working with tools, such as ArcSight SIEM, Lancope StealthWatch, and Tanium, Expertise in administering Linux and/or Windows enterprise servers, Relevant SANS certifications, such as: GCIA or GCIH, 1-2 years of experience working as a technical team lead, Experience working with configuration management tools, such as Chef, Puppet, or Ansible, Collaborate with other architects and engineers responsible for Cyber Security technologies and services (threat intelligence, threat detection, threat prevention, threat response, etc. Cv sample to create a resume, a candidate will be able break. 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