It is either not configured with one, or the key has expired or is not yet valid. I am using Win 7 pro, no problems here, I am sure you checked this already, but just making sure. Access on a computer that has Metasys system software, but the Metasys system ... Java Runtime Environment Version Metasys System Release Number Java 1.6.0_21 5.1 5.2 Java 1.6.0_16 5.0 ... Click Install. Starting with Android 4.2.2, you must confirm on your device that it … A new schedule has been created. It began downloading, and everything went through normally. MissingCustomSigningKey - This app is required to be configured with an app-specific signing key. I know I have done this before and got it working but it must have been about 2 years ago. Note: The Metasys system for the ADS/ADX/ODS/OAS has two types of users: local users and Active Directory service users. User Selection Tab. JCI Metasys Login Problems ... without knowing what msea version you are at its hard to determine which java you need. Launching Microsoft Internet Explorer from a shortcut on the desktop, If you access a Web site that requires a Java® plug-in, configuration and runtime problems may arise. Make sure "adb version" returns 1.0.31 or greater. The Metasys system for the network engines has one type of user: local users. There may still be an issue with a piece of hardware even though Windows might not report it via the device's status. A status bar appears while Remote Access installs on the computer. Make sure each device is online to the Site Director to ensure that you export a complete set of data. ... Appears when your login to the Metasys system has failed. It could be that something is shutting down your Metasys III device manager service. Start the Scheduler to run the schedule. Do not use the Metasys User Interface browser window to navigate to any other Web site. Figure 1. "login failed: device runtime status has not been determined" 08-25-2015, 12:26 AM #5. lostro. A local user is defined in the Security Administrator system and is authenticated against the Metasys Security database. During runtime, the Metasys server software uses the SQL Server user accounts that were created by the Metasys server installation program. The InstallShield Wizard Completed screen appears after all the If you add it as a bookmark, you need /metasys at end. I have attempted the launch Metasys numerous times on 4 different computers with no success. ... select Write to include all audit entries where the local Site Director has been changed for a supervisory device. If "adb devices" lists your device but as "offline" chances are your path leads to an old version of adb (eg 1.0.29) which has problems with latest Android 4 devices. Always open a new browser window to access the Metasys User Interface. ... Appears when one or more Metasys devices that report to the Site Director are not reachable. AADSTS50147: MissingCodeChallenge - The size of the code challenge parameter is not valid. Under SMP its just the address. My launcher prompted me to upgrade to the latest version. ... Failed Login … They asked me to log into their system, and look at some things today. I just had a customer upgrade their Metasys system to like version 9.0.0.4256. All users that appear in the User Selection list box are the users defined in the Metasys system of the supervisory device that you are logged into. Try deleting all javas from add/remove programs as stated before and then try to login. Would like to see video, not there anymore. For information about managing the SQL Server user accounts used by the Metasys server (account rename and password changes), contact Johnson Controls technical support. If you have a strong suspicion that a device is causing a problem but Device Manager doesn't report an issue, you should still troubleshoot the device. 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